Member Services Representative
Q: How long have you been with WUSF Public Media?
A: Two and a half years.
Q: What is your job title and what do you do?
A: Member Services Representative – I handle Donor Relations, processing gifts, and helping to set up and run pledge drives. Although I think most of my duties fall under the line on most peoples’ job description that reads, “Plus additional duties as assigned by Management.”
Q: What are you most proud of as a member of the WUSF Public Media team?
A: I’m proud of working for WUSF Public Media because they are so committed to serving its community – I always feel so good about working for an organization that strives every day to inform, entertain, and delight its audience with such wonderful, intelligent programming.
Q: What makes WUSF Public Media a great place to work?
A: This place really comes together during crunch time to get things done. This place does a really great job of working a one unit towards a common goal.
Q: What do you love most about your job?
A: My co-workers – they’re the best people I’ve ever worked with.
Q: What are you most proud of as it relates to all that WUSF Public Media offers to viewers, listeners and members?
A: I’m proud of the level of customer (or donor!) service that we offer our viewers and listeners. Very few organizations, non-profit or not, usually offer the level of commitment we do to trying to serve the needs of our members.
Q: Do you have a “memorable moment” that you would like to share with others as WUSF Public Media celebrates its 50th anniversary?
A: My second week on the job, I got an e-mail from some strange person named “Sheila Rue,” asking for volunteers to share their first experiences with classical music. I had no idea who she was, what she wanted it for, and what was involved, but I promptly e-mailed her back and told her my story, thinking it was probably just idle curiosity and that nothing would come of it. (How little I knew!) Fast forward a week, I found out EXACTLY who Sheila is, I’m in a recording studio, and I’ve been informed that my spot will be playing on the radio during the first Classical WSMR drive - and most of the ones since, as it turns out! That’s one of the things that I love most about this job – you never know exactly where it will take you, and it’s usually interesting. I’m pretty sure I’ll remember that for the rest of my life!